gnpolec ha detto:
Le cose sono due, o non sei abbastanza veloce oppure hai il pc in un'altra stanza..
Ma è possibile (e a questo punto, perchè?) che SOLO gli utenti INFOSTRADA siano stati indirizzati verso quel router guasto?
gnpolec ha detto:
Se fai tasto destro sull'hop che ti pare e clicchi su "Show this timeline Graph"
ti compare tutta la "cronologia" di quell'hop (da quando hai avviato il programma) e potrai analizzare la situazione al momento della disconnessione.
Hai provato a parlare in chat con l'assistenza EA all'indirizzo: support.ea.com/chat (in inglese)?
E' fondamentale che tu lo faccia, così apriranno l'ennesima segnalazione su questo caso.
Ho finito di parlarci ora con la chat di EA...e ho anche fatto quello che mi hanno detto..ma niente. Ora non so sinceramente se provare a rientrare in chat e rispiegare di nuovo la questione...
Riporto pari pari quello che mi hanno scritto di fare.
"I would also request you to refresh your online connectivity through Xbox Live. The first thing you can do is to powercycle your modem. This is done by unplugging your modem from the power supply and letting it rest for about 10 to 15 minutes and then plugging it back in. During this time, you can reset your Xbox 360's time and date setting to the 11/15/2005 by following the below given steps.
·Press the Xbox Guide button on the controller to enter the Dashboard.
·Sign out of Xbox Live by pressing the X button.
·Select the System blade.
·Select Console Settings and press the A button.
·Select Clock and press the A button.
·Change the date to 11/15/2005 and press the A button to accept.
Combined, these steps may be able to refresh your console's connection to Xbox Live and resolve most, if not all of your connectivity issues.
Another thing you can do is to check the ports for Xbox Live. Connection issues typically are caused by one or more ports being blocked by a firewall, router, or even your Internet Service Provider to help maintain security. These ports are the doorways used to send and receive information between your computer and the server. First, try to bypass your router (if you have one) and see if the game can connect. If it does, then it means that the router itself may be blocking the needed ports for the game. If you are still unable to connect, the ports may be blocked directly by your Internet Service Provider.
The ports for Xbox Live are below. You may have to configure your router/firewall to have the game's ports open in order to connect to the servers properly. If you do not know how to configure your router, you can contact the manufacturer of the router for proper instructions. If you need to contact your ISP regarding these ports, make sure that they are open for both incoming and outgoing directions:
UDP Ports: 88 & 3074
TCP Port: 3074
Please follow the below given steps to clear your cache for the Xbox 360:
1.Locate the System section of the Xbox 360 Dashboard.
2.Select Memory, select Hard Drive, and then press Y to view the device options screen.
3.On the Xbox 360 Controller, press the following buttons in order:
X button
X button again
left bumper
right bumper
X button
X button again.
4.You will be prompted to confirm system maintenance, select Yes by pressing A.
Please attempt to play online. If you are still running into issues, it could be from your save game files.Before deleting files I'll advise you to transfer your game save files to a memory card and once you have copied the files on the memory card, delete the game save files from the console hard disk. To remove save game files please use the steps below:
1.Start your console with the game disc out so it launches into the Xbox Dashboard.
2.Select the System blade.
3.Select Console Settings and press the A button.
4.Select Memory and press the A button.
5.Select Games and press the A button.
6.Select the EA title and press the A button.
7.Delete all save game files for that EA title.
8.After following these steps launch your game again and attempt to go online.
If you are still experiencing connection issues, Microsoft has a diagnostics that you will want to go through. Detailed instructions can be found at the link provided below. If you have any issues or need help with these instructions, please contact Microsoft at 1-800-4MY-XBOX."
http://support.microsoft.com/kb/908881/en-us
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